Effective Date: August 24, 2025
By accessing and using the services provided by TAIL Agency ("Company," "we," "our," or "us"), you accept and agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.
TAIL Agency provides professional web development, software development, digital marketing, and related technology consulting services. Our services include but are not limited to:
3.1. Payment Methods: We accept payments through various secure payment gateways including but not limited to credit/debit cards, bank transfers, PayPal, Razorpay, Stripe, and other approved payment methods.
3.2. Payment Schedule: Payment terms are specified in individual service agreements. Standard terms require:
3.3. Late Payments: Invoices not paid within 15 days of the due date may incur a late payment fee of 1.5% per month or the maximum rate permitted by law, whichever is lower.
3.4. Currency: All prices are quoted in Indian Rupees (INR) for domestic clients and US Dollars (USD) for international clients unless otherwise specified.
4.1. Timeline: Project timelines are estimated based on the scope of work and are subject to change based on project complexity, client feedback cycles, and scope modifications.
4.2. Client Responsibilities: Clients must provide timely feedback, necessary content, access credentials, and approvals to ensure project progress.
4.3. Change Requests: Any changes to the agreed scope of work may result in additional charges and timeline adjustments.
5.1. Ownership: Upon full payment, all custom work created specifically for the client becomes the property of the client, except for any pre-existing intellectual property or third-party components.
5.2. License: We retain the right to use anonymized project elements for our portfolio and marketing purposes unless specifically prohibited in writing.
5.3. Third-Party Components: Any third-party software, libraries, or components used in the project remain subject to their respective licenses.
Both parties agree to maintain the confidentiality of any proprietary information shared during the course of the project. This obligation survives the termination of the service agreement.
7.1. We warrant that our services will be performed in a professional and workmanlike manner.
7.2. We provide a 90-day warranty on our development work from the date of project delivery, covering bugs and errors in the delivered code.
7.3. We do not guarantee specific business results, traffic levels, or revenue generation from our services.
Our total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific service giving rise to the claim. We shall not be liable for any indirect, incidental, special, or consequential damages.
9.1. Either party may terminate the service agreement with 30 days written notice.
9.2. Upon termination, the client shall pay for all work completed up to the termination date.
9.3. We reserve the right to terminate services immediately for non-payment or breach of these terms.
10.1. Any disputes arising from these Terms shall first be addressed through good faith negotiations.
10.2. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India.
10.3. The arbitration shall be conducted in English in Bangalore, Karnataka, India.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the modified Terms.
For questions about these Terms & Conditions, please contact us at:
TAIL Agency
Email: legal@tail.agency
Phone: +91 (993) 100-8400
Address: 123 Digital Street, Tech City, TC 12345, India
Last updated: August 24, 2025